Returns Policy
German:
You have the right to return items within 30 days of receipt. Items must be in their original condition, unworn, and returned in their original packaging.
Return process:
- Contact our customer service at [your email address] with your order number and you will receive confirmation immediately.
- Please return the item to the following address:
Elandia Fulfillment GmbH
Lehmkaul 3
41849 Wassenberg
Refund:
Once we have inspected the item, we will refund the purchase amount to your original payment method within 7 business days.
Exceptions:
- Custom-made or personalized items are non-returnable.
- Reduced items cannot be returned unless otherwise stated.
For further questions please contact our customer service.
